Woodsman SERENE by Harris Home Fires

How inFact used Design Thinking to uncover key customer insights and unmet stakeholder needs along the value chain and carried out product and process design to realise new end user and business value in collaboration with Harris Home Fires. Introducing the Woodsman SERENE - a new generation of ultra-low emissions burners (ULEB) designed by women for women for stylish inner-city living.

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